Client Delivery Manager

Key responsibilities:

• Serve as the primary contact for clients, ensuring their requirements are understood and met, and maintaining high client satisfaction with our software solutions.
• Collaborate closely with internal teams, including development, sales, and support, to guarantee timely and high-quality delivery of our software solutions.
• Provide leadership, coaching, and mentorship to team members, fostering a culture of accountability and excellence
• Manage and nurture client relationships through regular communication, status updates, and effective resolution of any issues or concerns
• Identify, assess, and mitigate project risks. Provide comprehensive project status reports to both internal and external stakeholders
• Oversee project budgets and timelines, ensuring the project is delivered within the agreed budget and deadlines
• Implement and adapt project management methodologies, particularly Agile, to optimize project delivery and client satisfaction

• Proven experience in client delivery management, with a strong background in either Product Owner or Project Manager roles, specifically in software development.
• Bachelor's degree in Engineering, Computer Science, or related field
• Strong project management skills, including proficiency in project planning, execution, and Agile methodologies
• Exceptional communication and interpersonal skills, capable of effective engagement with various stakeholders at different levels (C-level, technical leads, Product Owners, team members).
• Strong analytical and strategic thinking skills, with an aptitude for problem-solving and decision-making
• Deep understanding of technical and complex software products, with an ability to translate technical details into client-friendly language

What’s next?