In the era of globalization, the revolution of communication technologies and IT connectivity on the Internet, call centers have developed as an additional sales and marketing channel, as a specific system for meeting certain market needs. SocialNet found itself in this segment successfully, thanks to the experience of its employees. SocialNet operates on the German and American markets, representing the interests of its business partners.

With a total of more than 250 employees, our company holds the position of a high-quality responsible partner with a number of renowned companies such as RWE Group (Innogy), e:veen Energie AG, eprimo GmBH, O2 GmBH Germany, SWP Pforzheim GmBH & Co. KG.

Depending on the projects that may involve incoming or outgoing calls, we also specialize in the following activities:

SALES - professional sales of products and services: support to end users

RECEIVING ORDERS - answering phone calls from potential customers, selecting and processing data

MARKETING - informing clients about the characteristics of products and services, positioning on the market

MARKET RESEARCH - interviewing clients and collecting comments on quality, price and other characteristics of products and services

TECHNICAL SUPPORT - training and professional technical support for a number of activities

SCHEDULING - scheduling meetings for sales representatives, presentations and overall sales promotion.

SocialNet Group

SocialNet Group is founded in 2013, with the aim of providing quality services to renowned companies in EU and USA.

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