Sales Development Representative

Our Mission:

Our Values:

• To put Human Experience at the heart of organizations so every person can be seen and understood.
• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
• Better together: We check our egos at the door. We work together, so we win together.
• The Sales Development Representative is an integral part of our team, because pipeline development is essential to our success. If you like to engage customers in business conversations about a solution that has strategic impact, then this could be the role for you. If you aspire to customer success and/or field sales roles, we provide a career path in enterprise technology sales.

What you'll be doing:

• Working with assigned Field Sales Reps to develop and execute prospecting activities aligned to the reps strategic territory plans
• Engaging with prospects in the Inbound “Hot Lead” queue
• Conducting “Warm Lead” prospecting outreach including but not limited to event/webinar follow-up, etc.
• Working closely with the Marketing team to ensure optimal visibility of demand generation activities
• Researching, developing, and validating target lead lists
• Conducting cold outbound prospecting activities to target leads
• Engaging with potentially qualified leads as defined by the Company
• Setting appointments with potentially qualified leads for qualification calls with FSRs
• Supporting the reps and Marketing in driving attendance to target events
• Developing and maintaining knowledge of Forsta (Confirmit/FocusVision/Dapresy) solution offerings
• Developing Voice-of-the-Customer/Customer Experience and Market Research domain competency
• Mastering and effectively utilizing our sales execution systems and related technologies
• Participating in various virtual and onsite sales planning and status meetings
• Following company security and privacy policies and related procedures, and ensure proper safeguarding of information and data made accessible to you.

Qualifications:

• Mandatory fluency in English (C1/C2)
• Professional, energetic and motivated, team-player with a strong work ethic
• College degree preferred, but equivalent experience will be considered
• Ideally 1+ years of experience selling enterprise SaaS solutions
• Ability to excel in a metrics-driven performance culture
• Experience leveraging social media for prospect identification and development
• Strong written and verbal communication skills
• Proficiency with Microsoft Office (Word, PowerPoint, Excel)
• CRM/Salesforce.com, Salesloft and ZoomInfo experience preferred
• Ability to travel periodically, albeit infrequently, to company and customer-facing events

Additional Information for US based jobs: