IPS is a global company and leading provider of EAM, APM, AIP, and Mobile Software Solutions for Global Energy Supply.
IPS provides advanced, specialized, and valuable solutions and support to Customer organizations around the world to transform data into real-world intelligence for critically important business and technical decisions.
Overall experience, vendor interaction, contract negotiations, contract flexibility, understanding of the organization’s needs, responsiveness to product questions and issues, responsive service and technical support, user group, and peer community are IPS’s commitment to maintaining also in the future.
Meet the team that stands behind the IPS.
Opis posla
Your responsibilities
Provide technical advice and expertise to worldwide customers, testing applications, responding to cus-tomer feedback
Guide the customer on how to optimize their software usage to get the best out of our products
Active role and support for the technical sales process, tendering well as solutions based on customer re-quirements in cooperation with the development team
Assistance and support for the creation of technical documents, for instance: user and operational docu-mentation as well as training documentation
Support solution and product, configuration, implementation, testing and documentation
Working closely with the product development teams to deliver solutions in an agile environment
Be involved in all project phases; from design, configuration, workshops, and documentation, to test case definition and execution
Templates management; keep track of asset and analytics data models, maintenance templates, analysis of procedures, guidelines
Training skills for customer education, onboarding, and demonstrations
Kvalifikacije
Your Energy
Degree in Electrical Engineering or related technical degree
Technical background domain knowledge in the power industry with basic C# experience
Ability to provide technical support to customers and to develop good relationships with them
Proven experience in Agile/Scrum project delivery and working with PM tools (MS Project, JIRA, etc.)
Nice to know SQL queries, data modeling, python programming, and data analytics
An understanding of HV/LV Station assets and secondary equipment is welcome
Communicative person speaking excellent English (German would be beneficial)
Dodatne Informacije
What we offer
An interesting and varied position in a world-leading internationally active company, where you will have the opportunity to be involved in projects worldwide
Culture of trust, teamwork, empowerment, and constructive feedback
Possibility for further career advancement in a successful growing company
Your development – our commitment: career opportunities based on each profile and supporting each employee to achieve their professional and career goals