Junior Sales Associate

Your role:

Main responsibilities:

• Present, promote and sell HAProxy products and services to assigned prospective and existing customers
• Develop new business with assigned existing clients and identify areas of improvement to meet sales quotas
• Establish, develop and maintain positive business relationships with assigned prospective and existing customers to ensure future sales – build and maintain strong, long-lasting customer relationships
• Research and gather relevant information on assigned clients to identify and understand their needs and their business in-depth
• Serve as a regular point of contact for all clients’ account management matters
• Proactively suggest and promote new products and services – know exactly which of them align with your clients’ needs and help them grow their business
• Reach out to both inbound and outbound leads
• Ensure clients’ queries are answered correctly and promptly – track, assist and escalate to expedite resolution and maximize satisfaction
• Stay up-to-date with the latest industry trends and the competition – keep abreast of best practices and promotional trends
• Analyze assigned market’s potential, track sales, and status reports
• Coordinate sales efforts with the rest of your team as well as other departments – work with engineering, support, and management to ensure timely and successful delivery of our products/solutions while meeting customer needs and objectives
• Provide after-sales support to existing customers
• Prepare reports on account status for deal and customer reviews, as well as customer needs, problems, interests, competitive activities, and potential for new products and services

• A desire to learn and succeed in technology sales (previous sales or customer service experience is a plus – ideally at least a year, but we are willing to consider extremely motivated candidates with somewhat less experience, but a strong interest in a career in sales)
• Written and verbal fluency in French and English is mandatory (fluency in other languages is a plus; such as German, Spanish, Swedish, Italian, …)
• Strong communication skills, both verbal and written
• Excellent analytical, organizational and problem-solving skills
• A knack for negotiation and precise presentation of business ideas
• A university degree, ideally related to business, marketing or technology
• Experience with Salesforce
• A self-motivated, driven individual with a strong desire to achieve
• Both goal and team-oriented
• A person with strong personal integrity and work ethic, willing to continuously improve through feedback
• Able to work daily from Sarajevo office

We offer:

• Advancement potential within our Sales department