We are a husband and wife team who started our entrepreneurial journey more than 10 years ago by launching our first successful outsourcing project. Our dedication, teamwork and our mantra that failure is not an option led us to launch our office in North Macedonia in 2016. Today, our journey includes teams members from Albania, Bosnia and Herzegovina, Brazil, Canada, North Macedonia, Kosovo, and Pakistan
Opis posla
Key Responsibilities:
Work with a team of developers to integrate various software solutions that enable telecommunication clients to manage subscribers, track orders and provision internet, mobile, fiber and other services.
Integrate software solutions with third party software and backend services for managing and maintaining software related to subscriber management, product ordering, and phone provisioning.
Design, develop, and maintain APIs to integrate with third-party software and internal service management tools, including order tracking and work order management systems
Enhance and integrate solutions that are responsible for the delivery and tracking of SIM cards and mobile devices. Manage order tracking and provisioning/un-provisioning processes to ensure efficient and accurate service delivery.
Collaborate with teams to integrate solutions for ordering and managing services such as internet, fiber, mobile, talk, and text. Ensure seamless integration with existing systems and platforms to provide a unified experience for our customers.
Migrate and integrate various telecom systems to modern platforms, ensuring minimal disruption to ongoing operations. Plan and execute data migration strategies, ensuring data integrity and security.
Work comfortably within large code bases, utilizing best practices for code organization, readability, and maintainability. Contribute to the ongoing development and improvement of our codebase.
Apply knowledge of networking principles, including gateways and communication protocols, to optimize the integration of software and hardware systems. Work closely with the network engineering team to ensure compatibility and performance of integrated solutions.
Collaborate with cross-functional teams, including network engineers, product managers, and customer support, to ensure integrated solutions meet business needs and customer expectations. Communicate effectively to stakeholders about project status, risks, and timelines.
Kvalifikacije
Key Skills and Qualiifcations
Minimum of 5 years of experience as a Software Engineer, with a focus on integration and migration projects.
Bachelor’s or master’s degree in computer science, Information Technology, or related field.
Proven experience in the telecommunications industry is highly desirable.
Technical Skills:
Proficiency in Ruby on Rails and experience with large code bases, Python and GoLang is a plus
Strong understanding of API development and integration.
Familiarity with service management tools and software such as order tracking and work order management systems.
Knowledge of networking concepts and technologies, including gateways, routers, and network protocols.
Experience with third-party software integration.
Soft Skills:
Strong problem-solving skills and the ability to think critically about issues.
Excellent project management and organizational skills.
Strong communication skills, both written and verbal, to effectively communicate with technical and non-technical stakeholders.
Preferred Qualifications:
Experience with cloud-based platforms and technologies.
Familiarity with telecommunications standards and protocols.
Experience with agile development methodologies.
Dodatne Informacije
What We Offer:
A collaborative growth oriented environment.
Global remote team dedicated to individual growth and mutual success
Opportunities for professional development and career growth.