Local Search Coordinator

Duties & Responsibilities:

• Improve ranking and brand visibility by employing local SEO tactics
• Work alongside Account Manager to accomplish local initiatives
• Onboard and configure new clients within our platform
• A large emphasis will be on data submissions and quality control, by working closely with the Account Managers and the customers to ensure that the integrity of the data is being preserved, implemented, and maintained in a timely manner
• Address your assigned client support issue needs by providing excellent customer service with help from the Account Managers to resolve the issue
• Work with search engine providers such as Google, Bing, Facebook, and Yelp to ensure that our clients’ data is correct and visible
• Proactively detect data issues, research, and resolve
• Must be able to manage and prioritize multiple accounts and projects simultaneously

Qualifications

• BA/BS degree preferred
• 1-year customer service experience
• Ability to multitask in a fast-paced dynamic environment, under pressure, and with tight deadlines
• Ability to work independently and in a team-oriented environment
• Excellent prioritization and time management skills
• Excellent written and verbal communication skills
• Computer savvy, MS Excel proficiency preferred
• Data Entry: 1 year, bonus for advanced Excel skills
• Customer Service: 1 year
• Time Management: 1 year
• SEO: 1 year, bonus for Local Search or Local SEO

Minimum Education:

• High school graduate or equivalent required
• All your information will be kept confidential according to EEO guidelines